D365 F&O is Microsoft’s most advanced ERP solution. From order to cash, it includes Sales & Marketing, Human Capital Management, Financials, Production Control, Procurement, Inventory & Warehouse Management, and Transportation Management in a cloud solution that embeds advanced analytics and seamlessly integrates Office 365 (e.g., Excel, Teams), the Power Platform (PowerApps, Power Automate, and PowerBI) and other applications (Dataverse, aka, Common Data Service (CDS)).
In addition to being a fully functioning ERP, D365 F&O surfaces predictive and prescriptive insights to serve and anticipate customer centric experiences that drive revenue, and improve customer satisfaction. These insights also drive improved operations by avoiding costly, and avoidable events (e.g., machine downtime) that improve profitability. D365 F&O federates and democratizes analytic services (Artificial Intelligence & Machine Learning) to drive Digital Transformation across all functional areas that help surface problems or anomalies and sometimes, avoid them altogether (through predictive/prescriptive action).
D365 F&O introduced a “One Version” architecture (in 2018) and update cadence which enables customers to stay current with platform and application updates. For competitive ERPs targeting mid-size and enterprise clients, this is unprecedented. Previously, companies would become “version locked” and customizations would often make the subsequent new version upgrade more complex, expensive and time consuming. Not so with D365 F&O’s One Version and Extension architecture which eliminates virtually all conflicts and again allows customers to take advantage of the many new features included in new releases. This is a huge advantage at a time when change, development, and digital transformation are accelerating and requiring constant changes and pivots to gain a competitive advantage.
Microsoft also publishes a roadmap to help companies research, understand, and plan for upcoming product enhancements (and, deprecated features). This includes Independent Software Vendor (ISV) solutions being OEMed by Microsoft and then added to D365 F&O.
Microsoft AppSource is a marketplace that contains thousands of business applications and services built by software vendors. It includes apps built for Microsoft Azure, Dynamics 365, Microsoft 365, Power BI, Power Apps, and consulting services from Microsoft partners.
Microsoft Dynamics 365 for Finance includes modules specific to:
In addition to being a world-class financial management solution, it incorporates advanced analytics and visualizations that more quickly surface trends, patterns and causality. This leads to predictive and prescriptive decisions that lead to customer success, growth and mitigating risk.
Dynamics 365 Finance gives you the tools, functionality and insight to transform your business. If necessary, it provides integration with external solutions using standards-based APIs (e.g. Common Data Service – aka “DataVerse”) to enable synchronous communication. The Power Platform also adds workflow automation (Power Automate) and a low-code/no-code option (PowerApps) to easily extend functionality.
The following figure outlines the key business functions of Dynamics 365 Finance.
If you want to learn more about other Dynamics 365 apps, we recommend the Microsoft Dynamics 365 Fundamentals learning path, where you can also learn about cloud concepts, and Power Platform