Transform Business Relationships With Intelligent Self-Service Portals
Empower customers, vendors, suppliers, and business partners with secure, AI-powered self-service portals fully integrated with Microsoft Dynamics 365. Automate processes, improve collaboration, and deliver exceptional digital experiences.
Real-Time Dynamics 365 Integration
Customer Self-Service Portal
Vendor Collaboration Portal
AI-Powered Digital Experience
Automated Workflows & Notifications
Secure Role-Based Access
Why Modern Businesses Need a Dynamics 365 Portal
Today's customers and vendors expect instant access to information, faster communication, and digital self-service experiences. Our Microsoft Dynamics 365 portals create a centralized workspace where customers, suppliers, and partners can securely interact with your business.
24×7 Self-Service Access
Allow customers and vendors to access information anytime from any device.
Real-Time Dynamics 365 Integration
Connect portal experiences directly with ERP and CRM business data.
AI-Powered Experience
Deliver intelligent automation, smart search, and personalized interactions.
Automated Workflows
Reduce manual tasks with approvals, notifications, and process automation.
Mobile-Friendly Experience
Provide seamless access across desktop, tablet, and mobile devices.
Secure Role-Based Access
Protect sensitive business information with enterprise security controls.
Better Operational Visibility
Improve collaboration with real-time insights across business operations.
Customer Portal for Microsoft Dynamics 365
Deliver an exceptional digital customer experience with a secure self-service portal where customers can manage orders, invoices, support requests, payments, and account information.
Create a Modern Customer Experience
Enable customers to interact with your business anytime through a personalized, mobile-friendly portal connected directly with Microsoft Dynamics 365. Customers get instant access to information while your teams reduce manual work and improve operational efficiency.
- 24×7 Customer Self-Service
- Real-Time ERP & CRM Data Access
- Secure Customer Authentication
- Personalized Digital Experience
Sales & Order Management
- Online Product Catalog
- Product Search & Categories
- Customer-Specific Pricing
- Promotions & Discount Management
- Create & Track Sales Orders
- Order History & Repeat Orders
- Order Approval Workflows
Account Management
- Customer Dashboard
- Open Orders Visibility
- Invoice History
- Outstanding Balance Tracking
- Credit Limit Status
- Payment History
- Download Statements
Service & Support
- Raise Support Tickets
- Product Returns (RMA)
- Warranty Requests
- Complaint Management
- Service Request Tracking
- Live Notifications
- Knowledge Base & FAQs
Payments
- Secure Online Payments
- Invoice Downloads
- Payment Confirmation
- Credit Card Integration
- Payment Gateway Integration
Vendor Portal for Microsoft Dynamics 365
Simplify Vendor Collaboration & Procurement with a secure digital workspace that improves supplier communication, automates processes, and increases supply chain visibility.
Empower Suppliers With Digital Collaboration
Enable vendors to access purchase orders, update product information, submit invoices, track payments, and collaborate with your teams through a modern Microsoft Dynamics 365 connected portal.
Procurement Management
- Purchase Order Access
- PO Acknowledgement
- Delivery Schedule Updates
- Shipment Notifications
- Advance Shipment Notice (ASN)
Inventory & Product Collaboration
- Product Catalog Management
- Product Information Updates
- Pricing Management
- Inventory Availability
- Lead Time Updates
Vendor Finance
- Invoice Submission
- Invoice Status Tracking
- Payment Status
- Credit Notes
- Purchase History
Vendor Collaboration
- Document Upload
- Contract Management
- Vendor Performance Dashboard
- Compliance Documents
- Quality Documentation
Vendor Operations Management
- Goods Dispatch Updates
- GRN Status
- Timesheet Submission
- Workflow Approvals
- Communication Center
Powered by Microsoft Dynamics 365 & Intelligent Automation
Our portals are not standalone applications. They become an intelligent extension of your Microsoft Dynamics ecosystem, connecting ERP, CRM, Power Platform, Azure, and AI capabilities.
Transform Your Portal Experience With AI
Deliver smarter customer and vendor experiences using Microsoft technologies, automation workflows, intelligent search, personalized dashboards, and real-time business insights.
AI-Powered Assistance
Provide intelligent customer support, smart recommendations, and automated responses using Microsoft AI capabilities.
Workflow Automation
Automate approvals, notifications, document processing, and repetitive business tasks.
Smart Dashboards
Provide real-time insights, analytics, and personalized business intelligence.
Seamless Microsoft Ecosystem Integration
Connected with the Microsoft technologies your business already uses.
Why Organizations Choose Brightpoint Infotech
A trusted Microsoft Dynamics partner delivering secure, scalable, and intelligent business solutions.
Microsoft Dynamics Specialists
Experienced consultants with deep expertise across Dynamics 365, Business Central, CRM, and ERP solutions.
Certified Consultants
Microsoft-certified professionals delivering reliable, secure, and business-focused solutions.
Global Delivery Model
Flexible onsite, offshore, and hybrid delivery models for organizations worldwide.
Secure Cloud Architecture
Enterprise-grade security with Microsoft cloud technologies.
Responsive Experiences
Modern solutions designed for desktop, tablet, and mobile users.
Ongoing Support
Continuous optimization and managed services to support business growth.
Industries We Serve
Frequently Asked Questions
Ready to Modernize Your Customer & Vendor Experience?
Build intelligent Microsoft Dynamics 365 portals that improve collaboration and accelerate business growth.
Book a Free ConsultationVendor and Customer Portal using dynamics 365
In today’s technology-driven world, Digitally transformed organizations set to gain considerable size new business and maintain the existing business portfolio. Complete digital transformation can be achieved via engaging Supply Chain and Sales & Distribution to enable customers and vendors to access information and execute.
For enterprises to achieve digital transformation, Brightpoint Infotech will develop customer & vendor portal and Integrate with your ERP/CRM systems and also provides ongoing enhancement & support.
Vendor Portal
The Vendor portal can help in:
- Upload product catalog
- Pricing and update
- Access to Purchase Order
- Goods outward shipment
- Vendor team timesheet entry
- GRN status
- Upload invoice
- Payment status
- Real-time integration with Dynamics AX/NAV/365
Customer Portal
The customer portal can help in:
- Publish & maintain the product catalog
- Pricing & Promotion offers
- New Sales Order Entry
- Credit status
- Open Order Status
- Make changes in the order
- Payment processing
- Feedback/Complaint entry
- Update contact details
- Real-time integration with Dynamics AX/NAV/365