Microsoft Dynamics 365 Pricing and Licensing Guide
Licensing Overview
Licensing Overview
Dynamics 365 offers flexible licensing options to accommodate diverse business requirements:
User-Based Licensing
Licenses are primarily assigned to individual users and are categorized as:
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Full Users: These users require extensive access to the system’s features, including roles like sales representatives, customer service agents, finance professionals, and supply chain managers.
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Light Users (Team Members): These users need basic access for tasks such as data entry, reporting, or updating records. This cost-effective option is ideal for employees who require minimal system interaction.
Device-Based Licensing
This licensing model is designed for multiple users sharing a single device. It is best suited for environments like call centers, retail operations, and factory floors where several employees need access to the same system
Licensing Models
Dynamics 365 employs a modular approach to licensing, allowing businesses to pay for what they need while maintaining flexibility:
Base License: Users start with a primary application that aligns with their core job functions.
Attach License: For users requiring access to additional applications, attach licenses can be added at a reduced cost, provided they have a qualifying base license.
Capacity-Based Licensing: Some Dynamics 365 applications, such as Customer Insights and Finance Insights, require additional licensing based on data storage and usage capacity.
Popular Dynamics 365 Applications
Dynamics 365 Business Central
An all-in-one ERP solution tailored for small to midsize businesses, integrating finance, sales, service, and operations.
Dynamics 365 Customer Service
Empowers service representatives to resolve issues efficiently using AI and automation.
Dynamics 365 Human Resources
Streamlines HR processes, including employee management, payroll integration, and performance tracking.
Dynamics 365 Sales
An AI-powered CRM solution designed to enhance sales processes and boost seller productivity.
Dynamics 365 Supply Chain Management:
Optimizes operations and enhances supply chain agility with intelligent insights and automation.
Dynamics 365 Marketing
Enables businesses to personalize customer engagement and create data-driven marketing campaigns.
Consumer Products
Consulting
We are a company that offers design and build services for you from initial sketches to the final construction.
Dynamics 365 Finance
Provides financial visibility, automated processes, and deep financial insights for improved decision-making.
Dynamics 365 Commerce
Unifies in-store, digital, and back-office operations to deliver seamless shopping experiences.
Additional Licensing Considerations
Licensing Models
Dynamics 365 offers multiple purchasing options, including Enterprise Agreements (EA), Cloud Solution Provider (CSP) programs, and Volume Licensing, each with unique cost structures.
Compliance and Usage Monitoring
Regular licensing audits help ensure compliance and optimize costs.
Integration with Microsoft Ecosystem
Dynamics 365 integrates with Microsoft Power Platform, Azure, and Microsoft 365, enhancing automation, analytics, and cloud computing capabilities.
Choosing the Right License
Selecting the appropriate license depends on various factors, including organizational size, business needs, and budget. It’s recommended to assess your requirements thoroughly and consult with a certified Dynamics 365 partner to ensure optimal alignment with your business objectives.
For a detailed understanding of licensing options, refer to the official Microsoft Dynamics 365 Licensing Guide.
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