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Microsoft Dynamics 365 Partner Zambia | ERP Implementation, Consulting & Support | Brightpoint Infotech
Microsoft Dynamics 365 Partner • Zambia

Microsoft Dynamics 365 Partner in Zambia

ERP implementation, consulting, migration, optimization and ongoing support for organizations across Zambia and Africa — backed by more than 20 years of Microsoft implementation experience.

Business Central Finance & Operations Supply Chain Dynamics GP Dynamics NAV Power BI
Business Intelligence Power BI analytics
ERP Operations Connected processes
Microsoft Cloud Scalable technology
20+ Years Microsoft Expertise
Dynamics 365 Specialists
Africa Delivery Experience
Implementation & Support

Trusted by Organizations Across Africa

Technology and transformation experience across multiple sectors.

Living Goods
EthioChicken
Daystar University
Practical Action
READO
NAPAD
The Global Fund
First Consult Ethiopia
Zamzam Foundation
Government of Uganda Higher Education
Living Goods
EthioChicken
Daystar University
Practical Action
READO
NAPAD
The Global Fund
First Consult Ethiopia
Zamzam Foundation
Government of Uganda Higher Education
Start Here

What Are You Looking to Achieve?

Whether you're selecting a new ERP or managing an existing Dynamics environment, choose the path that matches your business need.

Implement Dynamics 365

Planning a new ERP? Build a connected foundation for finance, operations and growth.

Explore ERP Solutions

Need Dynamics Support

Get specialist assistance for Business Central, F&O, Supply Chain, GP and NAV environments.

Explore Support Services

Upgrade or Migrate

Move from legacy Dynamics or older ERP platforms toward a modern Microsoft environment.

Explore Migration

Optimize Existing Dynamics

Improve processes, reporting, integrations and system performance without starting over.

Improve Your Environment

Connect & Automate

Extend your Microsoft environment with Power BI, Power Platform, Copilot and Azure.

Explore Microsoft Solutions

Talk to an Expert

Not sure where to start? Discuss your business requirements with a Dynamics specialist.

Start a Conversation
Transformation

What Can Microsoft Technology Transform?

Go beyond ERP with connected tools that improve visibility, productivity and decision-making.

Finance & Operations

Connect financial management with the operational processes that drive your organization.

Supply Chain

Improve visibility across procurement, inventory, warehouse and distribution activities.

Business Intelligence

Turn operational data into dashboards and insights that support better decisions.

Cloud Transformation

Build a scalable Microsoft technology environment designed around changing business needs.

AI & Automation

Use Copilot and the Microsoft ecosystem to streamline repetitive work and workflows.

Connected Field Operations

Connect field teams, assets, customers and service processes through Microsoft solutions.

Microsoft Solutions

Microsoft Technology for Your Next Stage of Growth

Choose the Microsoft platform that fits your business requirements and transformation goals.

Dynamics 365 Business Central

Cloud ERP for growing and mid-sized organizations covering finance, operations, sales and supply chain.

Explore Business Central

Dynamics 365 Finance & Operations

Enterprise capabilities for complex finance, operations, procurement and organizational processes.

Explore Finance & Operations

Supply Chain Management

Improve planning, procurement, inventory, warehouse and supply-chain visibility.

Explore Supply Chain

Power BI

Create actionable dashboards and reporting from your business and operational data.

Explore Power BI

Microsoft Power Platform

Build connected workflows, apps and automation around your Microsoft environment.

Explore Power Platform

Microsoft Copilot

Explore AI-powered productivity and business transformation opportunities across Microsoft technologies.

Explore Copilot

Dynamics 365 Field Service

Connect service teams, assets, work orders and customer-facing field operations.

Explore Field Service

Microsoft Azure

Create a secure and scalable cloud foundation for applications, data and business transformation.

Explore Azure
Dynamics Support

Already Using Microsoft Dynamics? We're Here to Help.

Keep your existing Dynamics environment productive with specialist support, consulting, troubleshooting and continuous improvement.

Business Central Support

Practical support for organizations running Microsoft Dynamics 365 Business Central.

  • Functional assistance
  • Troubleshooting
  • Enhancements
  • Optimization

Finance & Operations Support

Specialist assistance for complex Dynamics 365 Finance & Operations environments.

  • Functional support
  • Process optimization
  • Enhancements
  • Issue resolution

Supply Chain Support

Improve planning, warehouse, inventory, procurement and supply-chain processes.

  • SCM consulting
  • Inventory processes
  • Warehouse support
  • Optimization

Dynamics GP Support

Support organizations that continue to rely on Dynamics GP while planning their next stage of modernization.

  • System support
  • Reporting assistance
  • Troubleshooting
  • Modernization planning

Dynamics NAV Support

Help with existing NAV environments, upgrade planning and transition toward modern Microsoft ERP.

  • NAV consulting
  • Troubleshooting
  • Upgrade planning
  • Migration guidance
Migration & Modernization

Move Forward Without Losing What Already Works

Modernize legacy ERP environments with a structured approach to migration, data, processes and user adoption.

Dynamics GP
Business Central

Modernize your ERP while preserving valuable business knowledge and data.

Dynamics NAV
Business Central

Plan a practical transition from legacy NAV toward modern cloud ERP.

Legacy ERP
Dynamics 365

Create a connected Microsoft platform for modern business operations.

Existing Dynamics
Optimized Environment

Improve the value of your current system through optimization and enhancement.

Business Challenges

Technology Should Remove Complexity — Not Add to It

If these challenges sound familiar, a connected Microsoft environment may be the next step.

01 — VISIBILITY

Data Lives in Different Systems

Teams struggle to get a consistent view of financial, operational and customer information.

02 — PROCESS

Too Many Manual Workflows

Spreadsheets, duplicate entry and disconnected processes slow teams down and create unnecessary risk.

03 — REPORTING

Management Needs Better Insight

Decision-makers need timely information instead of waiting for manually prepared reports.

04 — LEGACY

Your ERP Is Becoming Difficult to Maintain

Older platforms may limit integration, scalability and access to modern cloud capabilities.

05 — GROWTH

Operations Are Outgrowing Existing Processes

Expansion across branches, products, projects or markets can expose gaps in existing systems.

06 — SUPPORT

You Need a Partner After Go-Live

Your business needs access to people who understand both your systems and your operational priorities.

Implementation Journey

From Business Requirement to Long-Term Value

A structured approach keeps your ERP transformation focused on measurable business outcomes.

01

Discover

Understand processes, requirements and business priorities.

02

Design

Map the right Microsoft solution to your operating model.

03

Build

Configure, integrate and prepare the solution.

04

Migrate

Prepare data, validate information and support transition.

05

Go Live

Launch with user readiness and structured support.

06

Optimize

Continue improving the platform as your business evolves.

Why Brightpoint

Technology Expertise With a Business-First Approach

The value of an ERP partner isn't only the software. It is the ability to understand your processes, people and long-term goals.

  • 20+ years of Microsoft implementation experience
  • Experience across Microsoft Dynamics and the wider Microsoft ecosystem
  • Industry-focused implementation and consulting approach
  • Support for both modern and legacy Dynamics environments
  • Implementation, migration, optimization and ongoing support
  • Delivery experience supporting organizations across Africa and globally
20+ Years Microsoft Experience
365 Dynamics Expertise
5+ Dynamics Platforms
Africa Regional Experience
Customer Experience

See the Difference Technology Can Make

Explore Brightpoint's customer experience and learn how Microsoft technology can support business transformation.

Customer Story

Real Organizations. Real Microsoft Transformation.

Hear directly from organizations working with Brightpoint Infotech and explore the role Microsoft technology can play in improving business operations. “ERP implementation is not the finish line. It’s the beginning of continuous improvement.” Living Goods

Read the Customer Story
★★★★★

“Brightpoint has supported organizations across different sectors through Microsoft technology and business transformation.”

The Global Fund
★★★★★

“A strong Microsoft technology partner combines technical expertise with an understanding of the organization's business requirements.”

Living Goods
★★★★★

“Long-term support and continuous improvement are essential to getting lasting value from an ERP investment.”

FCAfrica
Recognition & Community

Connected to the Microsoft Technology Community

Explore Brightpoint's events, community activities and recognition.

Brightpoint Infotech Microsoft Community Summit

Microsoft Community Summit 2026

Connect with Microsoft professionals, technology leaders and the wider business community.

View Event
Brightpoint Infotech Microsoft Webinar

Microsoft Technology Webinar

Explore practical technology insights and transformation strategies for organizations.

View Webinar
Brightpoint Infotech Recognition and Awards

Recognition & Awards

Explore Brightpoint's Microsoft expertise, achievements and technology journey.

Explore Brightpoint
FAQ

Frequently Asked Questions

Answers to common questions about Dynamics 365 implementation, consulting and support in Zambia.

Brightpoint Infotech provides Microsoft Dynamics consulting, implementation, migration, optimization and support services for organizations in Zambia and across Africa.

Services include Microsoft Dynamics 365 Business Central, Dynamics 365 Finance & Operations, Dynamics 365 Supply Chain Management, Dynamics GP and Dynamics NAV.

Yes. Support can include functional assistance, troubleshooting, enhancements, optimization, reporting and ongoing consulting based on your environment and requirements.

Brightpoint can help organizations assess legacy Dynamics environments, plan modernization and determine an appropriate path toward modern Microsoft Dynamics solutions.

Yes. Brightpoint provides business-focused Microsoft Dynamics implementation and consulting services for organizations operating in Zambia and other African markets.

The appropriate platform depends on factors such as organization size, processes, industry, operational complexity, existing systems and growth plans. A consultation can help establish the most suitable approach.

Yes. Brightpoint's services can extend beyond implementation into support, consulting, optimization, enhancements, migration planning and ongoing Microsoft technology services.
Microsoft Dynamics 365 • Zambia

Ready to Transform, Upgrade or Support Your Dynamics Environment?

Whether you're planning a new ERP, modernizing an existing system or looking for ongoing Dynamics expertise, let's discuss your business requirements.